The goal of new partnership is to provide our customers with best application monitoring experience
Bintegra as one of the leader service providers in the area of agile integrations and business process automation based on its experiences realized, that companies today need real-time visibility, advance notification of issues and efficient root cause analysis in their solutions, applications and automated business processes. Only on this basis they can act quickly and create extraordinary customer experiences.
We are aware how important is for our customers to use efficient monitoring tools that help their operations to find the root cause of the issues in business processes quickly. By finding the root cause in business processes as quickly as possible reduces the operations costs and increases end customer satisfaction.
During our work and experiences on Bintegra’ s projects we found out that company Integration Matters from Germany is having very efficient monitoring tool, that could help our customers already using TIBCO products and solutions to achieve all upper listed goals and even better customer satisfaction. Therefore, we established partnership with Integration Matters at the end of 2019 in the area of nJAMS monitoring solution in order to provide our customers with best application monitoring experience.
About Integration Matters
Integration Matters helps enterprises deliver on brand promises by providing the tools and expertise necessary to monitor end-to-end business processes in high-volume and high-availability environments.
By partnering with several renowned integration providers (e.g. TIBCO, MuleSoft, SAP) Integration Matters is able to offer its clients the optimal solutions for their specific requirements. Testifying to the success of its products and services are over 350 clients from the energy, telecom, banking, insurance, retail and transport & logistics industries, spread across the globe.
Integration Matters has been a pioneer in monitoring automated business processes running on large-scale integration platforms. Its process visibility suite nJAMS is an end-to-end monitoring tool that enables development, operations and business teams to manage their business processes more effectively and ensure reliable performance.
Typical results with nJAMS are:
- issue resolution time reduced by up to 90%;
- an average of 20% lower maintenance and support costs;
- testing of new APIs and
- integrations 50% faster.
nJAMS helps to deliver and improve business outcomes from yours already existing TIBCO and MuleSoft integration platforms. The success of nJAMS confirms over 350 clients from the energy, telecom, banking, insurance, retail, and transport & logistics industries, spread across the globe.
Figure 1: nJAMS process insights
More information about the product could be found on : https://www.integrationmatters.com/platform/